Sweepstakes help Home Depot increase customer survey participationMay 25, 2017 11:44 am
Sweepstakes are a great way to encourage people to fill out and submit a customer survey. We run many sweepstakes that are tied to a survey which help to provide the sponsor with feedback and customer insights. Many of these types of sweepstakes that we help administer are for retail locations that run these on a monthly or quarterly basis.
We are now in our second year assisting Home Depot with their sweepstakes. They have been utilizing the services of Lieberman Research Worldwide (LRW), one of the largest privately-held marketing research consultancies in the world. They help run customer satisfaction surveys for many different clients and we’ve been assisting them with various sweepstakes that are tied into some of these surveys.
I recently wrapped up confirming the winners for the Home Depot Quarter 1 Customer Survey Sweepstakes which ended on April 30. When someone makes a purchase at a Home Depot store they receive information on their receipt that includes a web address and an invitation to fill out a survey for a chance to win. In order to access the sweepstakes, each customer needs to submit the unique User ID and Password that is printed on each receipt which is only valid for 14 days from the date of the transaction. There is a limit of 45 entries per person per sweepstakes period. There is also a mail-in option where people can send in their information to be entered into the sweepstakes without making a purchase in which we manage.
In the U.S. there are two winners each quarter, one is for the “Consumer Category” and the other for the “Professional Category”. What category the customer enters is determined by how they answer their employment question. Each winner receives a $5,000 Home Depot Gift Card. Home Depot is also running a separate quarterly sweepstakes in Canada for a chance to win one $3,000 Gift Card. Also Home Depot Puerto Rico is offering five lucky winners per quarter a chance to each win a $1,000 Home Depot Gift Card.
The second quarter sweepstakes for all surveys just recently started on May 1 and runs till July 30. So next time you visit a Home Depot location and make a purchase, check the receipt for your unique user ID and password to enter for a chance to win.
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Elizabeth Carey took care of our order for a microwave at the Home Depot in Wausau Wi. She could not have done a better job! She is Excellent at what she does at her job there! Give her our Highest regards! User ID GVM3 72192 67358 Password 17502 67261
Very good service
All sales people where very helpful
We went to the Home Depot in Amsterdam, NY. The people were very nice, friendly and helpful.
Anthony Milette we were impressed with the service he gave us. Extremely helpful and personable. Home Depot is fortunate to have such a great employee.
User ID: WDO 197476 196206
Password: 18223 196187
Cheryl took realy good care of me she was kind and patient cause i had a few gallons of paint to scan i appreciate her
We went to the Home Depot in Amsterdam, NY. The general population were exceptionally decent, inviting and supportive.Anthony Milette we were inspired with the administration he gave us. To a great degree accommodating and friendly. Home Depot is lucky to have such an extraordinary representative.
Zack in the Northport stirevwas fantastic he went up and beyond customer service. Joe the cashier was great help ful and just so pleasant
I stopped in late Monday night and Mary a cashier at the Wausau store was great. Even though it was close to closing Mary took the time to sign me up for a Home Depot credit card. She wasn’t at all in any rush to rush me through she took the time to explain and was very patient. Great employee you have there.
Greg was a amazing informed employee who helped with my front and storm door. I love Home Depot thank you much!!!!